Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (757)447-9750.

1. What are the Hospital hours?
   
   Our hospital is open Monday 8am-6pm, Wednesday 1pm-7pm, Thursday 8am-5pm, and Friday 8am-5pm. We are open every other Saturdays from 8am-noon. The clinic is currently closed on Tuesday and Sunday.
   
   
2. Do I need to have an appointment?
   
   Yes, patients are seen by appointment. We also accept walk-ins, wait times do vary. Please call to schedule an appointment to better suit your pet's needs. 
   
   
3. What forms of payment do you accept?
   
   Cash, Check, Mastercard, Care Credit and Visa.
   
   
4. Can I make payments?
   
   Payment is required at the time of service.
   
   
5. At what age can I have my pet spayed or neutered?
   
   Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
   
   
6. What is the pre-anesthetic blood screening?
   
   This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
   
   
7. How long do the sutures stay in after my pet's surgery?
   
   Procedures involving sutures usually require them to be removed in 10-14 days following the surgery.
   
   
8. Is it a good idea to let my pet have at least one litter of kittens?
   
   No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of mammary tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, helping prevent spraying and marking, and also decreases the surplus of unwanted kittens.
   
   
9. Do you board pets?
   
   Yes, we do boarding for our clients. Please call for further details.